Exchange/Return Policy

To return any product purchased from our website return request to be made within 72 hours of purchase . After which , unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it with all tags intact. It must also be in the original packaging.

Several types of products that are not returnable, it is mentioned in the product description.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If it is approved, then your refund will be processed and credited to your Wallet / Source of payment / bank account (for COD only) within 7-10 working days. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first login in you account again and check.

If you’ve done all of this and you still have not received your refund yet, please contact us at rsethnichub@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately on few  item on a conveyed sale day cannot be refunded or returned. 

Exchanges (if applicable)
We only replace items if they are defective or damaged or size doesn't fit well. If you need to exchange it for the same item, please login in your account and place an exchange request directly. There is no additional charge for any exchange orders. For new orders of lower price, the balance amount will be refunded as a gift voucher.
Exchange is subject to availability of size.

Shipping
To return your product, you can directly do it through our return center.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Self-Ship
If your Pincode is not in the serviceable area i.e. if our delivery agents are not able to come for pick-up, the customer has to self-ship the product. The shipping charge will be refunded only if the customer provides the Docket Slip.